Frequently Asked Questions

Quickly find answers to the most common questions about our platform and services

General Questions Basic information about the platform

How do I register on the platform?

Registration is simple and fast:

  1. Click on "Register" on the homepage
  2. Fill in the registration form with your personal details
  3. Confirm your email address via the activation link
  4. Complete your profile and upload relevant documents

After approval by our team, you can start searching for jobs immediately.

For a complete registration, you need the following documents:

  • ID card or passport: Valid identification document
  • Health certificate: If required for your profession
  • Business license: For freelance/self-employed work
  • Bank information: For receiving payouts

All documents can be uploaded directly in your profile.

There are several ways to find suitable jobs:

  • Job overview: Browse all available jobs by date, location, or category
  • Filter function: Use advanced filters for targeted searches
  • Notifications: Receive email notifications for new matching jobs
  • Favorites: Save interesting jobs for later

Apply to suitable jobs with just one click.

The payment process is transparent and secure:

  1. Hourly rate: Defined before the job starts
  2. Time tracking: Check-in and check-out via the platform
  3. Invoicing: Automatically generated after job completion
  4. Payout: Transfer to your registered bank account within 14 days

All transactions are visible in your profile.

Work Conditions Questions about employment and freelancing

Do I need to register a business?

Yes, registering a business is required for working as a freelancer.

More details can be found in our Freelance Guide.

Our support team is happy to assist you with any questions regarding business registration.

The required qualifications vary depending on the job:

  • Basic qualifications: Communication skills, reliability, punctuality
  • Language skills: Depending on the job, German or other languages
  • Expertise: Product knowledge or technical understanding (job-specific)
  • Certificates: Health certificate for food-related jobs

Exact requirements can be found in each job description.

Yes, you can accept multiple jobs in parallel as long as:

  • The times do not overlap
  • You can reliably fulfill all commitments
  • No conflicts of interest exist

Make sure to schedule enough breaks and realistically assess your capacity.

You can delete your profile at any time:

  1. Go to your profile settings
  2. Click on "Delete profile"
  3. Confirm the deletion via email
Important: Once deleted, your data cannot be restored. Make sure all active jobs are completed before deleting your profile.

Still have questions?

Our support team is happy to help you with any concerns.

Contact Us

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